Delete your account
How to permanently delete your Snapari account and its data. Snapari is made by Ising Digital Sàrl.
1. Cancel your subscription first
Deleting your account does not cancel Snapari Pro — the store keeps billing until you cancel it there. iPhone: Settings → your name → Subscriptions → Snapari. Android: Play Store app → your profile picture → Payments & subscriptions → Subscriptions → Snapari.
2. Delete it in the app
On iPhone and Android alike: open Snapari → Social tab → the person icon in the top right → scroll to Danger Zone → Delete Account, then confirm. Your data is deleted straight away.
Playing as a guest (never signed in)? Your cards are tied to an anonymous ID on that phone. Sign in from the same screen — your cards come with you — and then delete the account as above.
Or ask us by email — no app needed
Write to contact@isingdigital.ch with the subject “Delete my Snapari account” and your @handle. To make sure the request is yours, we may ask you to confirm from the email address of the Apple ID or Google account you sign in with. We delete the account within 30 days and reply when it is done.
What is deleted
- Your account and sign-in link (Apple or Google)
- Your whole collection: every card, its art and serial, and the capture details stored with it
- Your @handle, friends, trades, decks, battle and quest progress
- Your Rolls, AniGold, Dust and power-ups
- Your notification settings and the push tokens of your devices
Your capture photos are already gone: we delete each one as soon as its card is made.
What is kept
Invite fingerprint
If you joined with a friend’s invite, we keep a one-way fingerprint of your Apple or Google sign-in identifier and the record of who invited you, so one sign-in can earn an invite bonus only once. It can’t be turned back into your identifier and is no longer linked to your deleted account. Kept for as long as the invite programme runs.
Store purchase records
Apple and Google Play keep their own billing history under your Apple ID or Google account. We can’t delete it, and deleting your Snapari account does not cancel a subscription.
More in the Privacy Policy. Questions? Support.